Call Center Solutions for Healthcare Businesses

Improve patient experience and increase patient leads with healthcare call center solutions from PETTIGREW

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Your Patients’ Needs Addressed from the Comfort of Their Home

Patients understandably go through anxiety and other stressful moments in their medical journey, but as a healthcare provider, you can alleviate these concerns with thoughtful IT solutions. This can be as simple as making procedure information available and making billing as painless as possible for them. Both these, and more, are possible with PETTIGREW Healthcare Profitability Solutions’s Call Center solutions for healthcare businesses.

With our Call Center solutions, you can be assured that your patients’ queries and requests are handled with empathy and care. We’ll help them process payments, answer their questions, and properly collect insurance information, all via secure phone calls. PETTIGREW employs teams of English-speaking agents who are trained to work with a diverse variety of healthcare companies.

PETTIGREW’s Call Center solutions will help your business:
  • Free your staff from having to answer non-emergency phone calls
  • Allow you to deploy consistent messaging regarding your services
  • Quickly respond to billing inquiries and payments processing to maximize collection
  • Create a strong connection with your patients

Contact us today to learn how our Call Center solutions can concretely help your business. We’ll identify your actual needs and devise a strategy that addresses your unique business needs.

Our Information Management Solutions Will Help Your Healthcare Business Get the Most Out of Its Data

Simplify your healthcare data management environment by leaving it to PETTIGREW. Our services are affordable and will help your business lower costs, improve compliance, and become more trusted by your patients.

Medical Billing

Effectively obtain payments from insurance companies and other payers

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Medical Credentialing

Provide assurance to patients and other stakeholders of the quality of the medical processes you provide

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Medical Coding

Improve the accuracy of patient data gathering and position your business well for compliance audits

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Let’s Talk About Your Healthcare Business’s Call Center Needs

Schedule your complimentary consultation to learn how you can experience worry-free call center services from PETTIGREW.

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