Healthcare is conceivably one of the few professions which are an exception to the standard rule of eight-hour-a-day duty. Medical professionals and healthcare staff are often required to stretch past their regular work hours and might even have to be on a 24/7 watch.

Information technology has always played an influential role in the development of different sectors from manufacturing, education, health, and transportation. Information technology is broadly termed as the use of various digital technologies such as computers, telecommunication, and other digital technologies to send, retrieve, and store information.

A medical practice or physician clinic involves delivering health care services and managing different administrative tasks which includes greeting incoming patients, scheduling appointments, taking down patient details, and submitting medical claims.

The medical profession is inevitably one of the most demanding, where each aspect of a doctor’s practice is critical. That includes their occupied telephones. When it comes to the healthcare field, people have unlimited queries and concerns.

The Electronic Health Records, more commonly known as EHR, is the backbone of the patient information management system. Medical practices need a designated and innovative software solution that can make it easy to record and track patient information.

The Healthcare industry faces numerous challenges amid the Coronavirus, and medical practices are striving to integrate all the modern solutions and systems to improve workflow efficiencies. For most healthcare organizations, revenue cycle management (RCM) is critical to dispense health facilities to the patients and properly reimburse the healthcare practitioners.

The novel Coronavirus took the world by surprise, from businesses to schools, and many people were compelled to stay at home, wear a mask and practice social distancing. Being a viral disease, both the acute and chronic patients were asked to avoid unnecessary visits to healthcare facilities, and most of the treatment was done virtually or by sending health teams to homes.

There is no denying that the healthcare system is going through a crucial stage, whether it is medical reforms or coping with the Coronavirus pandemic. The ongoing challenges medical practices have to face have been augmented with the Covid-19 outbreak that has overburdened nearly every healthcare organization.

Medical practice's have to maintain a strong revenue management cycle (RCM) in order to sustain and provide relevant diagnosis and care to the patients. The revenue cycle is a core feature of nearly every health center that deals with administrative and clinical tasks pertaining to medical claims processing and submission to insurance companies and collecting payments.

We can easily state that we live in an age that has seen the peak of technology evolution and implementation in nearly every field. Medical science has benefited immensely with all the advancements that has helped to address patient needs correctly, make medical functions more efficient, ensure patient safety, and help healthcare providers to effectively diagnose, treat, and prevent illness.