Balance Advantage manages and corrects patient account balances through a review of payments against EHR charge amount and fee schedule.

Balance Advantage will help you by:

  • Correcting payment posting errors.

  • Creating refund packets with cover sheets.

  • Escalating unreadable or untraceable EOBs to the client for further action.

  • Researching PTAN or NPI if the information is unavailable to complete the refunds.